Mold Remediation Toronto: Frequently Asked Questions
These are the questions property managers ask most often about mold remediation Toronto buildings need, answered in plain terms.
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Monday to Sunday: Open 24 hours
Before the work starts
Who should we call first, the manager or the owner?
Either. We need a contact who can authorize access to the unit or room. If an owner and a manager both have a role, tell us who decides.
Can you attend outside business hours?
Yes. Our phones are answered around the clock, and the assessment time is agreed when you call.
Do you need to see the whole building?
No. We need the affected area and the spaces around it, including any shared walls, ceilings above and mechanical spaces that may be involved.
What does the assessment involve?
Moisture readings, a look at the likely water path and photographs. It is free, and a written scope and price follow before work is booked.
During the work
Will occupants be disturbed?
Containment and negative air keep dust inside the work area. Occupants will notice equipment and some noise, and we help you word a notice so nobody is surprised.
How long does drying take?
Expect drying to run about 3 to 5 days after the leak has been stopped. Finishes are rebuilt only once readings show the area is dry.
Can the space be used while you work?
Often the rest of the unit or floor can stay in use. We tell you in the scope which areas must stay closed.
Afterwards
What records do we receive?
Photographs, moisture readings, the scope of work and notes on the moisture source, assembled into a handback summary you can forward to owners or insurers.
Does remediation fix the leak?
No. A plumber or building trade has to repair the source. We document the moisture path so that repair can be targeted.
What if the problem is in a neighbouring unit?
We record what we find on your side and say what points to a source elsewhere, so the right party can be contacted.
Request a quote
Tell us what you need and we will get back to you. In a hurry? Calling is fastest.
Still have a question?
Call us and ask; the assessment and the conversation are free.
Call now (416) 272-3881